Restaurant Terms and Slang: How Many Do You Know?
Anyone that’s ever worked in a restaurant knows that it comes with its own terminology. Keeping up with the lingo will make communication smoother amongst staff, as well as make your restaurant more efficient. In turn, this will create a better guest experience. How many of these restaurant terms do you know? We have a full glossary of restaurant terms and slang to test your knowledge. If you’re new to the hospitality industry, fear not – this comprehensive list will get you up to speed.
Restaurant Terminology and Slang
- 86 – To cut something from the dish or the restaurant has run out of a particular item.
- All Day – Refers to the total number of a particular menu item. “4 steaks are ordered at table 20 and 3 are ordered at table 11. That means that 7 steaks were ordered all day.”
- Bev Nap – A small square napkin for drinks.
- BOH – Back of House – The back of the restaurant, the kitchen and storage areas where the cooks, preps, and dishwashers primarily work.
- Bump bar – Refers to a programmable keypad that is used in the kitchen to bump food off the line when a kitchen display system is installed.
- Bump it – To remove an order from the cook screen once it is made.
- Campers – Diners that remain seated for a long period of time for no apparent reason.
- Comp – To give something away for free.
- Cut – When a server has been cut from taking more tables.
- Double – Refers to a waiter or waitress shift when they work two shifts in a row.
- Drop – Start cooking the accompanied item.
- Expo – Person in charge of organizing the food prior to it leaving the kitchen. They tend to prep the plates and make sure the meal is complete and the presentation looks good.
- Fire it – Order given to start prepping food. “Fire those steaks.”
- FOH – Front of House – This refers to the bar and dining room – any part of the restaurant that the guests can see.
- KDS – Acronym for kitchen display system – a system installed in kitchens to display orders on a screen for the chef, it can be integrated with the POS and guest management systems.
- Last call – This is your warning from the bartender that the bar is about to close.
- Party – Refers to a group of restaurant guests. “Party of 4”
- POS – Acronym for a point of sale – the system in which the wait staff enters in the order and each sale is recorded.
- QSR – Acronym for quick service restaurant.
- Run – To bring something to a table. “Run this food to table 4”
- Runner – Someone needed to “run” food to table.
- SOS – Sauce on the side.
- Sub – To substitute one menu item for another.
- Scripting – Informing diners of the special and selling the special.
- Starter – The same as an appetizer.
- Straight up – When a diner orders something exactly the way it is on the menu.
- Spirit – Distilled alcohol
- Table turn – This term is crucial for wait staff – it refers to every time a table is sat, then cleaned for a new party.
- Top – The number in a dining party. “8 top at table 20.”
- Upsell – A technique used to get customers to purchase more expensive items.
- Use first – The inventory that needs to be used next so it won’t go bad.
- Walk-in – Refers to the walk-in refrigerator.
- Walkout- A diner that left without paying.
- Waxing a table – Refers to VIP treatment of a table.
- Well drinks – Drinks made from the inexpensive liquor the restaurant has on hand. For example, if you ask for a Redbull and Vodka, you might get Smirnoff instead of Ciroc.
- Wheelman – The kitchen expeditor.
- Working – Food that is being prepared.
How many of these restaurant terms did you know? Did you get all 37 correct? Do you have any other restaurant vocabulary you’d like to add? Feel free to comment below!
Knowing the terms and slang is important but there is another key component to providing a great guest experience – a modern restaurant. Click the button below to download our Modern Restaurant Blueprint for more information:
About the Author
Emily Wimpsett is a Content & Social Media Specialist at QSR Automations. Emily was born and raised in Louisville but considers herself a die-hard University of Kentucky fan. For college, Emily attended Indiana University Southeast and obtained a degree in Communications with a track in Advertising. In her free time, Emily enjoys just about every water related activity but she is partial to kayaking and whitewater rafting.