Darden Restaurants Joins QSR Automations’ DineTime® Network; Longhorn Steakhouse and Olive Garden to use DineTime to enhance Guest Experience and Provide Mobile Wait Listing
LOUISVILLE, KY, August 11, 2015 — QSR Automations, Inc., an industry leader in kitchen and guest management systems, announced today that it has partnered with Darden Restaurants for a nationwide rollout of its DineTime guest management platform to more than 1,300 LongHorn Steakhouse and Olive Garden locations over the next year. As the technology is rolled out, guests of these Darden brands will be able to view current wait times and add their names to the wait list from the brand’s website as well as from DineTime’s consumer app.
“We are thrilled to welcome Darden to DineTime.” said Lee Leet, CEO and Founder of QSR Automations. “As a global leader in hospitality, Darden recognizes the need to partner with companies that provide reliable and flexible solutions. With DineTime, Darden has selected the most intuitive and scalable guest management platform that will help its two largest brands compete in an increasingly competitive environment.”
“We are constantly looking for ways to enhance our guests’ dining experience,” said Chris Chang, Senior Vice President of Technology Strategy & Digital Marketing for Darden. “Online wait listing is a feature that our guests have told us they want, and we are excited to provide it to them.”
DineTime currently seats over a million people every day. With DineTime, restaurants can effectively organize and manage wait lists, tables, servers, seated guests and reservations to improve speed and service while collecting real-time statistics and valuable guest information. In addition, restaurants immediately gain the ability to accept mobile parties and online reservations from the DineTime mobile app. DineTime also makes it easy for any restaurant to add online reservations and wait listing to their existing website.
Eliminating crowded waiting areas and improving table turns are just a few ways DineTime increases restaurant efficiency. For additional information on QSR Automations’ DineTime platform and its patented technology, please visit www.DineTime.com or www.DineTimeHost.com.
About QSR Automations:
Established in 1996, QSR Automations is a hospitality industry leader in innovative in-store, online and mobile restaurant hardware and software solutions. Headquartered in Louisville, Kentucky, QSR helps restaurants and businesses of all sizes and concepts around the world measurably increase efficiency, enhance productivity, improve quality and maximize guest delight. QSR’s innovative software and hardware solutions focus on all activities around the guest to help create a positive and memorable guest experience each and every visit. For further information on QSR Automations, visit www.qsrautomations.com or contact QSR at 502-297-0221.
Darden Restaurants, Inc., (NYSE: DRI) owns and operates more than 1,500 restaurants that generate $6.8 billion in annual sales. Headquartered in Orlando, Florida, and employing 150,000 people, Darden is recognized for a culture that rewards caring for and responding to people. Our restaurant brands – Olive Garden, LongHorn Steakhouse, Bahama Breeze, Seasons 52, The Capital Grille, Eddie V’s and Yard House – reflect the rich diversity of those who dine with us. Our brands are built on deep insights into what our guests want. For more information, please visit www.darden.com.