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Restaurant Delivery Platform

Supercharge Your Delivery Program

QSR’s Delivery platform integrates ConnectSmart Kitchen, DineTime, your in-store POS, and your online ordering & delivery partners so you can capitalize on the growing delivery trend without disrupting your in-store diners.

Supercharge your delivery program.

How QSR's Restaurant Delivery Platform Works

Start using DineTime’s core features right from your iPad.

Start using DineTime’s core features right from your iPad.

Slide Frictionless Integrations Seamless, bi-directional integrations allow order data, speed of service, and prep statuses to flow between DineTime and ConnectSmart Kitchen, as well as in-store POS and third-party online ordering and delivery partners. Configurable Order Flow Manually release orders to ConnectSmart Kitchen, from within DineTime should your delivery driver arrive early. You can also prioritize the order in the kitchen. Accessible Visit Info Easily view guest's order data like order summary by visit, kitchen summary with item level order statuses, location details, order overview timeline, and order history. Slide Above & In-Store Capabilities With a platform that is both cloud-based and in-store, your operations are 100% redundant. In the event of an unexpected outage, you won't lose any of your functionality. Customizable Tabbed Views Create and segment your order activity by specific type, including those which are active, upcoming, and completed. Daily Order Insights Easily view all orders, including in-store, delivery, and take-out, to obtain a big-picture view of your restaurant's activity and efficiency. Analyze data like total orders vs. off-premise orders, active orders, orders awaiting pickup, and delivery. Slide Dynamic Capacity Management ConnectSmart Kitchen's dynamic capacity management blends walk-in and carryout traffic without one stream disrupting the other, all based on real-time kitchen efficiency. Historical Reporting Capture and store every milestone and data point from ConnectSmart Kitchen, DineTime, and third-party platforms for historical reporting to identify operational inefficiencies. Live Support Work with the assurance that we stand behind our products, and we're with you at every step. Our support team has earned a 100% overall satisfaction with customers, and we're only a call away. WHAT YOU CAN DO

Slide Configurable Order Flow Manually release orders to ConnectSmart Kitchen, from within DineTime should your delivery driver arrive early. You can also prioritize the order in the kitchen. Slide Accessible Visit Info Easily view guest's order data like order summary by visit, kitchen summary with item level order statuses, location details, order overview timeline, and order history. Slide Above & In-Store Capabilities With a platform that is both cloud-based and in-store, your operations are 100% redundant. In the event of an unexpected outage, you won't lose any of your functionality. Slide Customizable Tabbed Views Create and segment your order activity by specific type, including those which are active, upcoming, and completed. Slide Daily Order Insights Easily view all orders, including in-store, delivery, and take-out, to obtain a big-picture view of your restaurant's activity and efficiency. Analyze data like total orders vs. off-premise orders, active orders, orders awaiting pickup, and delivery. Slide Dynamic Capacity Management ConnectSmart Kitchen's dynamic capacity management seamlessly blends walk-in and delivery traffic without one stream disrupting the other, all based on real-time kitchen efficiency. Slide Historical Reporting Capture and store every milestone and data point from ConnectSmart Kitchen, DineTime, and third-party platforms for historical reporting to identify operational inefficiencies. Slide Live Support Work with the assurance that we stand behind our products, and we're with you at every step. Our support team has earned a 100% overall satisfaction with customers, and we're only a call away. Slide Frictionless Integrations Seamless, bi-directional integrations allow order data, speed of service, and prep statuses to flow between DineTime and ConnectSmart Kitchen, as well as in-store POS and third-party online ordering and delivery partners. WHAT YOU CAN DO
Optimize Your Operations for Smarter Delivery

Happier Guests

Delight your Guests with a Hot and Fresh Delivery Meal Every Time

Impress guests with a convenient ordering experience based on real-time kitchen activity updates from CSK, so food is hot, fresh, and ready for pick up.

CSK’s capacity management features “read” your kitchen bandwidth and workload.
Based on the actual activity of your kitchen, CSK provides a pickup quote for the delivery partner, down to the most accurate minute.
Predicated on real restaurant data, delivery partners arrive at the optimal time to pick-up orders, and informed at every step.

More Revenue

Serve More Guests to Increase Your Bottom Line

Increase sales by appealing to a new segment of customers who want their food to go. You can have one revenue stream inside your restaurant, another one outside, and they won’t compete with each other — more volume and more revenue.

Reduce the risk of miscommunication and comped orders.
Prevent delivery orders from disrupting walk-ins and vice versa — the technology keeps every station conscious of one another.

Start using DineTime’s core features right from your iPad.

Enhanced Partnerships

Keep Partners Informed with Real-Time Data

Provide your third party delivery partners with accurate, real-time updates, eliminating guesswork, and keeping them fully conscious of what’s happening with an order.

Push prep statuses from Connectsmart Kitchen to DineTime, as well as in-store POS, third-party online ordering partners.
Use data to identify the efficiency of your delivery partners, helping you strategize.

Real-Time Visibility

Make Crucial Decisions in Real-Time

View data like total orders, off-premise orders, active orders, and orders that are awaiting pickup and delivery from one central location within DineTime.

With CSK data, you’ll have a complete picture of all orders in the kitchen.
Segment your current order load by type, keeping staff aware of order activity, future, past and present.
Automatically push delievery order statuses to staff to keep them in the loop.

Actionable Insights

Use Real Data to Optimize Your Restaurant’s Performance

With access to historical data, you can analyze big-picture insights and drill in to identify operational trends. Use this data to spot bottlenecks or inefficiencies and make improvements.

Tracking data like speed-of-service, aveerage cook times, open menu counts (and more!) gives you clear insights into your restuarant’s performance.
Identify peak delivery days, times and items and strategize for them.
Make informed staffing and technology decisions, backed by your actual restaurant data.

Quality Assurance

Get the Order Right the First Time — Every Time

Guarantee accuracy and consistency with built-in ConnectSmart Kitchen features like tag-on-touch, which allows users to strike order items one by one while bagging them, resulting in fewer mispacks and comps.

CSK breaks each order down into a list, containing all necessary food, utensils, and delivery items.
Easily strike off each item as they’re packed, creating a built-in check that prevents errors.
Sticky printers allow staff to affix labels to takeout orders, helping them differentiate between multiples and safeguarding from mistakes.

Want to find out more?

Talk to an Expert

Contact
QSR Automations
2301 Stanley Gault Pkwy
Louisville, KY 40223
Sales
US | (855) 980-7328
UK | +44 2038704571
Support
(855) 980-7328, ext. 6
support@qsrautomations.com
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