Supercharge Your Delivery Program
QSR’s Delivery platform integrates ConnectSmart Kitchen, DineTime, your in-store POS, and your online ordering & delivery partners so you can capitalize on the growing delivery trend without disrupting your in-store diners.
How QSR's Restaurant Delivery Platform Works
Optimize Your Operations for Smarter Delivery
Happier Guests
Delight your Guests with a Hot and Fresh Delivery Meal Every Time
Impress guests with a convenient ordering experience based on real-time kitchen activity updates from CSK, so food is hot, fresh, and ready for pick up.
CSK’s capacity management features “read” your kitchen bandwidth and workload.
Based on the actual activity of your kitchen, CSK provides a pickup quote for the delivery partner, down to the most accurate minute.
Predicated on real restaurant data, delivery partners arrive at the optimal time to pick-up orders, and informed at every step.
More Revenue
Serve More Guests to Increase Your Bottom Line
Increase sales by appealing to a new segment of customers who want their food to go. You can have one revenue stream inside your restaurant, another one outside, and they won’t compete with each other — more volume and more revenue.
Reduce the risk of miscommunication and comped orders.
Prevent delivery orders from disrupting walk-ins and vice versa — the technology keeps every station conscious of one another.
Enhanced Partnerships
Keep Partners Informed with Real-Time Data
Provide your third party delivery partners with accurate, real-time updates, eliminating guesswork, and keeping them fully conscious of what’s happening with an order.
Push prep statuses from Connectsmart Kitchen to DineTime, as well as in-store POS, third-party online ordering partners.
Use data to identify the efficiency of your delivery partners, helping you strategize.
Real-Time Visibility
Make Crucial Decisions in Real-Time
View data like total orders, off-premise orders, active orders, and orders that are awaiting pickup and delivery from one central location within DineTime.
With CSK data, you’ll have a complete picture of all orders in the kitchen.
Segment your current order load by type, keeping staff aware of order activity, future, past and present.
Automatically push delievery order statuses to staff to keep them in the loop.
Actionable Insights
Use Real Data to Optimize Your Restaurant’s Performance
With access to historical data, you can analyze big-picture insights and drill in to identify operational trends. Use this data to spot bottlenecks or inefficiencies and make improvements.
Tracking data like speed-of-service, aveerage cook times, open menu counts (and more!) gives you clear insights into your restuarant’s performance.
Identify peak delivery days, times and items and strategize for them.
Make informed staffing and technology decisions, backed by your actual restaurant data.
Quality Assurance
Get the Order Right the First Time — Every Time
Guarantee accuracy and consistency with built-in ConnectSmart Kitchen features like tag-on-touch, which allows users to strike order items one by one while bagging them, resulting in fewer mispacks and comps.
CSK breaks each order down into a list, containing all necessary food, utensils, and delivery items.
Easily strike off each item as they’re packed, creating a built-in check that prevents errors.
Sticky printers allow staff to affix labels to takeout orders, helping them differentiate between multiples and safeguarding from mistakes.
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