With the world navigating the realities of COVID-19, stories of upended "normality" have flooded the news cycle. We've become accustomed to scenes of "looted" grocery aisles and empty restaurant dining rooms, but Mother's Day 2020 may go down as a historical event. The holiday often cited as the …
Imagine a kitchen on a busy weekend evening in a crowded restaurant. How do you picture the chef and cook staff receiving their orders? In the past, you probably would have seen a row of handwritten paper tickets, notes for the back-of-house to process, hung in the order they were received. While …
We’re in the midst of uncertain times, and around the world, restaurants and businesses are concerned about and working toward the post-COVID-19 “new normal.” What are some solutions to customer dine-in concerns? How are companies creating new streams of revenue? As states across the country are …
Artificial intelligence (AI) and machine learning (ML) have gained a strong foothold across different industries due to their ability to streamline operations, save costs, and reduce human error. Machine learning has reshaped sectors like healthcare, finance, and retail, and the restaurant industry …
No longer is off-premise ordering considered a mere luxury but an essential revenue stream for restaurants in survival mode during uncertain times. With the digital transformation of restaurants, the industry received an inadvertent steroid boost. Amid the Coronavirus (COVID-19) crisis, public …
The acceleration of innovation is measured by Moore's Law, which states that the capacity of existing technology will double every 18 months. You can see that in everything from your smartphone to the technologies that power your kitchen, including kitchen display systems (KDS), guest management …
