Hospitality in a Stressful Environment Overworked and tired staff will always have difficulty being on top of their game. Technology simplifies restaurant operations so employees can focus more on guest experience and less on the tactical side of the job. QSR Automations' ConnectSmart® platform …
How Kitchen Automation Can Maximize Restaurant Efficiency
The Industrial Revolution made people aware of the benefits of technology. Software and hardware are designed to make your life easier by performing a large volume of work in a small amount of time. As a result, you can focus on more complex activities that require specific human skills. The …
Culture Counts: Leveraging Technology to Improve Employee Satisfaction
When it comes to the restaurant industry, from dine-in to quick service and everything in between, there’s one universal truth: A business is only as good as its people. This has never been more true, as the industry continues to struggle with labor shortages and high turnover rates. While higher …
The Demand for Delivery: How to manage the new Amazon/Grubhub partnership
Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home. While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery …
Problem Solving with Restaurant Technology
By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we …
Unsung Heroes: Why Our Support Services Team is Our Secret Weapon
Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …