The DineTime® restaurant management platform helps your restaurant’s front of house function. See the features that will help you execute on off-premise, boost revenue, increase efficiency, and provide a great dining experience. With our enterprise portal, you can access these features in multiple restaurants from anywhere internet access is available.
Reservation Management
Easily utilize reservation management without having to pay extra booking fees. With DineTime, you receive unlimited online reservations with a flat monthly rate. Use the electronic reservation book (ERB) software to manage all of your mobile, desktop, and call-in reservations in one place. In addition, DineTime has an Availability Plan feature that sets reservation pacing to avoid over-booking and increase your revenue.
Waitlist Management
Organize your host stand in a way dry erase markers and grease pencils never could. With the DineTime restaurant waitlist app, you can accurately quote wait times, collect party information, and page your guests via text 2-way messaging or your own pager system. With our technology, you can give each party accurate quote times based on real data. Using our Guest View add-on, you can proactively provide guests information about where they are on the wait list, or even where their food is in the process.
Staff and Table Management
Streamline your front of house operations with custom, accurate floor plans and service staff management. Manage your server shifts, rotations, and stations either automatically or manually. With our restaurant table management system, your entire front of house operation can stay running smoothly—you can even use our DineTime Assist add-on for guest management solutions from anywhere on the floor via phone.
Off-Premise Dining
Establishing a takeout station for off-premise diners and delivery partners has never been more easy and efficient. With DineTime’s takeout tab and integration to ConnectSmart Kitchen, QSR’S KDS, your hosts have access to order insights without having to walk to the kitchen to see the status of an order, providing them with better knowledge to serve guests.
Order Ahead and Dine-In
With DineTime’s waitlist and order-ahead feature, your guests can get on your waitlist and place their order before arriving to your restaurant, allowing them to quickly check-in and get served their food. You’ll turn tables faster, enhance the guest experience and allow both your FOH and BOH employees to focus on delivering the best dining experience.
Get Found
Through partnerships with Reserve with Google, OpenTable, and Facebook, DineTime enables guests to search for your restaurant, book a table or join your wait list – from anywhere. When you join DineTime, you’ll gain access to the fastest-growing network of users in the industry.
Integrate Easily
With our API, you can integrate easily with guest loyalty programs, kitchen automation solutions, and over 65 point of sale providers. Integration allows you even more data at your host stand, including meal stage updates, check detail, and more. With the ease of DineTime integrations, you can implement:
- Guest payment software
- Allow servers and bussers to update table status
- Connect to your paging system
- Integrate with your printer system
- And more
Gain Insight with Restaurant Analytics
Collect the data you need in order to make great decisions for your restaurant. With real-time and historical data on your reservations, wait list, table turns, seating statistics, and customer analytics for restaurants, you can better understand your business trends and make educated decisions to increase efficiency. Run and print detailed reports, view historical analytics and key metrics over time, compare multiple units, and receive daily summaries of your restaurant performance, even when you’re not on site.
See what DineTime can do for you.