ConnectSmart® Go simplifies the off-premise order process, providing an at-a-glance view of what’s coming in and going out, organizing the flow of orders in one easy-to-use platform. Sort orders by their pickup time, show their current status, and the arrival of the guest.
An off-premise aggregator, Go takes all your to-go orders from every channel and separates delivery and takeout into one centralized location for a big-picture view of your off-premise performance at a glance.
Keep your guests in the loop, with two-way SMS texting to inform them of various order statuses including new order confirmations. An ideal solution for contactless pickup and delivery, Go helps you provide up-to-the-minute updates to your guests.
Reporting features track every data point along the dining journey so that you can identify chokepoints, bottlenecks, and areas for improvement. Restaurant analytics inform your decisions with real-time data, making your efforts measurable. Insight into robust order detail like a summary visit, kitchen preparation, and timing statuses, final destination, guest book information, and order timeline milestones for every, single order.
An integration with ConnectSmart Kitchen and 65+ point-of-sale partners allows for easy updates and the ability to mark orders as released, arrived, fast-track, and canceled, without setting foot in the kitchen.
Ready to Optimize Your Off-Premise Dining Program?