Overview
Why ConnectSmart?
The ConnectSmart® Platform is a data-driven operational platform using kitchen automation, guest management, off-premise technology, and predictive analytics with robust integrations to deliver operational excellence.
A Platform Designed for Restaurants
Restaurants come in all sizes and segments, with each bringing unique challenges. The ConnectSmart platform will turn any restaurant, no matter their objective, into a smart, successful operation that adapts and thrives in the evolving hospitality industry.
Built for Flexibility
Unlock potential with the ConnectSmart Platform’s flexible APIs. It’s easy to integrate with any third-party partner, allowing you to extend your technology stack anytime your business requires it. Connect your systems to save time and get more out of your restaurant tech investments.
Maximize Kitchen Productivity
Through intuitive kitchen automation software and order routing features, ConnectSmart Kitchen helps you declutter your kitchen and work smarter — not harder. Users universally report lower ticket times, reduced table turn times, and increased throughput to keep pace during peak periods.
Supercharge Your Off-Premise Program
Capitalize on the booming (and necessary!) move to delivery and takeout dining. ConnectSmart Go integrates front-of-house, back-of-house, in-store POS, and delivery partners to provide guests and partners with real-time order statuses and provide at-a-glance off-premise data, segmented by type.
Enhance the Guest Experience
Craft a dining experience with more insight, more control, and more opportunities to create a great relationship with each customer, both in-store and off-premise. ConnectSmart Host (formerly DineTime) provides a central location to manage your waitlists and reservations, tables, and off-premise orders. Get detailed analytics and reports that make your job easier, and your front-of-house run more efficiently.
Power it with Data
By tracking every operational data point in your restaurant, ConnectSmart Insights and the platform allow you to access real-time and historical restaurant analytics. With data visualizations and reporting, you can react on the fly, identify trends, and ultimately run a smarter and more profitable restaurant.
Simple Hardware Management
Manage your restaurant hardware solutions with ease with ConnectSmart ControlPoint. Perform configuration management, access real-time diagnostics, and perform updates for a single restaurant or hundreds of sites with ease.
Create Consistency and Efficiency
Delight guests and create repeat diners with consistent meal quality every time. ConnectSmart Recipes (formerly TeamAssist), our easy-to-use recipe viewer, saves you time by creating efficient SOPs to train employees without slowing down the kitchen!
Monitor Restaurant Performance on the Fly
Easily access valuable, real-time insights about your restaurant’s performance directly on your phone with ConnectSmart Vision. Management can track metrics from both the FOH and BOH, providing a snapshot that informs data-driven decision-making.