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QSR Automations

A Global Leader in Advanced Restaurant Technology

Hardware Management

Hardware Management

Effectively Manage Your Restaurant Hardware

Easily and effectively manage restaurant hardware, on-site or remotely with ConnectSmart® ControlPoint. Configure it to your setup, get real-time diagnostics, and easily manage hardware and firmware updates for one or multiple restaurant sites with one single tool.

 

What You Can Do

Manage Your Entire Setup
Control your entire hardware setup, including numerous other supported Windows and Android devices and POS providers.
Customize It For You
Every restaurant is unique, as is its hardware. Add and edit the devices you need, directly in the ControlPoint interface.
Access the Data
Find reports on up-to-the-minute data on all your hardware devices, remotely or in-store, in one convenient dashboard.
Automatically Update
Configure hardware and firmware updates for one or multiple sites, directly in ControlPoint.
Maintain Control
Easily manage any Windows-based device, as well as any peripherals connected to that device. Easily implements software changes to each device assigned by you, the user, giving you total control over your solution.
Easily Troubleshoot
With advanced monitoring, diagnostics, and alerts you can easily troubleshoot when things don’t go as planned.

Manage and Configure All Your Hardware

Though we’ve purpose-built ControlPoint to manage ConnectSmart components, it can also manage your third-party Windows-based controllers and point-of-sale platforms, and Android devices.
With plug and play configuration settings, you have one control point (there’s the word!) for all of your restaurant devices. Add, edit, and configure components to your liking.
Manage third party peripherals, like paging systems, guest paging and table locators, and receipt printers, including label printing, support for custom images, and QR codes.

Remote Device Control — Manage From Anywhere

Even when you’re not on-site, access your hardware data and statuses through the Enterprise Portal.
Reboot devices, start and stop applications, processes, and services, browse and transfer files, view and edit the registry — remotely!
Get even more granular by taking screen captures from a device and access memory usage and history.

Support and Troubleshoot — Easy Fixing on the Spot

Get Easy access to advanced monitoring, diagnostics, and alerts within your hardware.
Receive up-to-the-minute statuses for your monitors and connections.
Quickly refresh and reboot your connected devices when necessary, without disrupting other devices.

Redundancy and Backup — You’re Always Safe

Rest assured, you’ve got features that protect and back up your hardware on a primary and backup device or PC on the in-store network.
Utilize the Enterprise Portal to manage your in-store hardware and server controls.

Auto Device and File Configuration — Work Smarter!

Program ControlPoint to configure a device when detected automatically, saving valuable time and service fees.
When ControlPoint can’t detect a configured device on the network, it automatically programs the new device to the missing unit’s settings, eliminating the need for a service technician to re-program the new device.
Configure files, folders, and applications to sync devices automatically when you start up and program your application modes with command line parameters.
 
Hardware management — simplified.
Talk to an Expert