Hardware Management
Effectively Manage Your Restaurant Hardware
Easily and effectively manage restaurant
hardware, on-site or remotely with ConnectSmart® ControlPoint. Configure it to your setup, get real-time
diagnostics, and easily manage hardware and firmware updates for one or multiple restaurant sites with one
single tool.
What You Can Do
Manage Your Entire Setup
Control your entire hardware setup, including numerous other supported Windows
and Android devices and POS providers.
and Android devices and POS providers.
Customize It For You
Every restaurant is unique, as is its hardware. Add and edit the devices you
need, directly in the ControlPoint interface.
need, directly in the ControlPoint interface.
Access the Data
Find reports on up-to-the-minute data on all your hardware devices, remotely
or in-store, in one convenient dashboard.
or in-store, in one convenient dashboard.
Automatically Update
Configure hardware and firmware updates for one or multiple sites, directly in
ControlPoint.
ControlPoint.
Maintain Control
Easily manage any Windows-based device, as well as any peripherals connected
to that device. Easily implements software changes to each device assigned by you, the user, giving you
total control over your solution.
to that device. Easily implements software changes to each device assigned by you, the user, giving you
total control over your solution.
Easily Troubleshoot
With advanced monitoring, diagnostics, and alerts you can easily troubleshoot
when things don’t go as planned.
when things don’t go as planned.
Configuration
Manage and Configure All Your Hardware
Though we’ve purpose-built ControlPoint to manage ConnectSmart
components, it can also manage your third-party Windows-based controllers and point-of-sale platforms, and
Android devices.
components, it can also manage your third-party Windows-based controllers and point-of-sale platforms, and
Android devices.
With plug and play configuration settings, you have one control point
(there’s the word!) for all of your restaurant devices. Add, edit, and configure components to your liking.
(there’s the word!) for all of your restaurant devices. Add, edit, and configure components to your liking.
Manage third party peripherals, like paging systems, guest paging and
table locators, and receipt printers, including label printing, support for custom images, and QR codes.
table locators, and receipt printers, including label printing, support for custom images, and QR codes.
Remote Device Control
Manage From Anywhere
Even when you’re not on-site, access your hardware data and statuses
through the Enterprise Portal.
through the Enterprise Portal.
Reboot devices, start and stop applications, processes, and services,
browse and transfer files, view and edit the registry — remotely!
browse and transfer files, view and edit the registry — remotely!
Get even more granular by taking screen captures from a device and access
memory usage and history.
memory usage and history.
Support and Troubleshoot
Easy Fixing on the Spot
Get Easy access to advanced monitoring, diagnostics, and alerts within
your hardware.
your hardware.
Receive up-to-the-minute statuses for your monitors and connections.
Quickly refresh and reboot your connected devices when necessary, without
disrupting other devices.
disrupting other devices.
Redundancy and Backup
You’re Always Safe
Rest assured, you’ve got features that protect and back up your hardware
on a primary and backup device or PC on the in-store network.
on a primary and backup device or PC on the in-store network.
Utilize the Enterprise Portal to manage your in-store hardware and server
controls.
controls.
Auto Configuration
Work Smarter
Program ControlPoint to configure a device when detected automatically,
saving valuable time and service fees.
saving valuable time and service fees.
When ControlPoint can’t detect a configured device on the network, it
automatically programs the new device to the missing unit’s settings, eliminating the need for a service
technician to re-program the new device.
automatically programs the new device to the missing unit’s settings, eliminating the need for a service
technician to re-program the new device.
Configure files, folders, and applications to sync devices automatically
when you start up and program your application modes with command line parameters.
when you start up and program your application modes with command line parameters.