With ConnectSmart’s order status page, guests can easily initiate their order pick-up upon arrival, cutting wasted time and providing fresher food. Text your guests a link to check-in, and once they’ve parked in your designated curbside pick-up area, they can alert you about their arrival.
Today’s diners want safer ways to dine out or take their meals home. With ConnectSmart Go’s guest-initiated arrival functionality, you’ll reduce all non-essential contact for a safer curbside experience.
“Ultimately, ConnectSmart gives us an even greater ability to enhance service because our restaurant team members are informed about guests while also keeping guests informed. We can reduce guest frustration during peak periods, and we can cater to guest convenience!”
JOEY Restaurant Group
Using real-time kitchen data you can notify guests of their order’s status based on actual kitchen bandwidth. Informed diners will know the exact status of their order at any given time and that level of communication creates happy diners.
Kitchen display features like pacing, order throttling and tag on touch ensure quality control and cut waste. Your bottom line won’t suffer from mispacks and comps because you’ll deliver fresh and accurate meals every time.
With ConnectSmart Kitchen and ConnectSmart Go integrated and sharing data, your FOH and BOH employees know the status of orders and receive alerts when guests arrive to pick-up their to-go meals.
The ConnectSmart® Platform will make any restaurant — your restaurant — smarter, safer, adaptable, and more profitable.