Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …
Keeping Back of House Operations Front of Mind
A restaurant can’t function properly without the behind-the-scenes hustle and bustle, but staffing shortages are hitting back of house (BOH) operations hard. According to the 2022 State of the Restaurant Industry conducted by National Restaurant Association, roughly half of all operators say …
Avoid Front of House Staffing Fiascos with Smart Tech Solutions
Although the restaurant industry is not going out of business anytime soon and hungry customers keep showing up, a nationwide staffing shortage is hitting restaurants hard. According to the latest Job Openings and Labor Turnover Report from the Bureau of Labor and Statistics, more than 4 million …
2022 Predictions: Technology to Play A Major Role in Casual Dining
According to the new research from CGA Strategy, consumer confidence in eating and drinking out remains high, despite the rapid spread of the Omicron variant. Reassuringly, more than two thirds (70%) of those surveyed now feel confident about visiting pubs, bars and restaurants - more than double …
A Dose of Positivity During the Pandemic
You’d be hard-pressed to find anyone who isn’t ready to put the COVID-19 pandemic behind them, particularly restaurant owners and operators whose businesses have been impacted. And while there are glimmers of hope that the worst is over, many of the adjustments to the dining experience that were …
How To Implement A Restaurant Vaccine Passport Plan
While many are eager to put the pandemic in the past, cases have begun to spike once again increasing weekly to more than 150K in the United States alone this week. In response to that, some operations have instituted restaurant vaccine passports to allow for safer spaces for guests and staff alike. …