As social media platforms continue to emerge and attention spans continue to shift, how you present yourself is critical to how you engage in your customer base. Studies indicate that around 30% of millennials, a substantial and growing portion of the market, are influenced by a restaurant’s …
Food safety is something many of us take for granted. We see certificates on the walls of our favorite restaurants stating that certified food safety experts are working to protect those who dine with them. For many years, I taught the National Restaurant Association's Food Safety Certification …
You’ve sifted through a thick stack of resumes, carved out every possible interview time slot and spent hours delving into the backgrounds of restaurant manager candidates. You finally select one and then train them to run your operations like a water-tight ship. Weeks later though, you discover …
