Just last year, it was reported that 78% of restaurateurs considered off-premise dining a strategic priority. The coronavirus pandemic has dramatically changed how the restaurant and hospitality industry operates now, from shuttering in-house traffic to limiting social gatherings in an effort to …
With the world navigating the realities of COVID-19, stories of upended "normality" have flooded the news cycle. We've become accustomed to scenes of "looted" grocery aisles and empty restaurant dining rooms, but Mother's Day 2020 may go down as a historical event. The holiday often cited as the …
Imagine a kitchen on a busy weekend evening in a crowded restaurant. How do you picture the chef and cook staff receiving their orders? In the past, you probably would have seen a row of handwritten paper tickets, notes for the back-of-house to process, hung in the order they were received. While …
Artificial intelligence (AI) and machine learning (ML) have gained a strong foothold across different industries due to their ability to streamline operations, save costs, and reduce human error. Machine learning has reshaped sectors like healthcare, finance, and retail, and the restaurant industry …
The acceleration of innovation is measured by Moore's Law, which states that the capacity of existing technology will double every 18 months. You can see that in everything from your smartphone to the technologies that power your kitchen, including kitchen display systems (KDS), guest management …
We've never seen such a blow to hospitality business like this. It's why we have to keep using words like "unprecedented" in everything we write; we can't overstate it though, COVID-19 anxieties are real, and they're widespread. Though everyone is feeling them on some level, we can't give in to …
