Just last year, it was reported that 78% of restaurateurs considered off-premise dining a strategic priority. The coronavirus pandemic has dramatically changed how the restaurant and hospitality industry operates now, from shuttering in-house traffic to limiting social gatherings in an effort to …
With the world navigating the realities of COVID-19, stories of upended "normality" have flooded the news cycle. We've become accustomed to scenes of "looted" grocery aisles and empty restaurant dining rooms, but Mother's Day 2020 may go down as a historical event. The holiday often cited as the …
You know your restaurant is the best thing since toasted brioche, but how can you convince potential customers to feel the same, especially in our COVID-19 reality? Social proof will help! What is Social Proof? Although it sounds like some sort of ID card, social proof is a psychological …
Imagine a kitchen on a busy weekend evening in a crowded restaurant. How do you picture the chef and cook staff receiving their orders? In the past, you probably would have seen a row of handwritten paper tickets, notes for the back-of-house to process, hung in the order they were received. While …
Closure of your restaurant for any reason can cause headaches and anxiety about the future. Parallel with the uncertainty of the COVID-19 pandemic is the stress that comes with eventually having to reopen your business. How will customers know you’re open? What will future demand be? How can you …
If you’re like us, you’re probably immersed in news about health and safety. While it’s important to stay alert and informed, especially under extraordinary circumstances, it’s worth taking some time out to relax a little. The great philosopher Plato famously said, “Music gives a soul to the …
