Do you feel that in the air? The evenings feel a bit crisper. The foliage fades into a warmer palette and you swear you can hear the wind howling through the trees most nights...or are those the screams of the missing trick-or-treaters? It’s Halloween! For children and adults, the season provides …
Your Guests’ Greatest Fears about Restaurants Reopening
If you were tired of hearing the word "unprecedented" in the early stages of the pandemic, get used to it. As we trundle into a reopen and tentatively feel out the new landscape, "uncertain" might become the next COVID buzzword. Restaurant operators, staff, and guests feel it in full measure, a …
QSR Automations COVID-19 Operator Survey: Results
What we wanted to Know COVID-19 has walloped the restaurant industry — you've been reading it for the last three months! But terms like "hit hard" and "unprecedented times" become rote when we say them nonstop. With this survey, we wanted to assign some "faces" to these anxieties and break down …
Restaurant Surfaces and COVID-19: What To Know
Though food safety isn't a new concern for restaurant operators, COVID-19 intensifies it. As these operators begin re-opening, they'll likely have their minds more focused on food safety, and their guest's perception of it, than ever before. One particular area of post-COVID cleanliness that has …
Capacity Management Can Save Restaurant Operators from Meltdowns — Here’s How
With the world navigating the realities of COVID-19, stories of upended "normality" have flooded the news cycle. We've become accustomed to scenes of "looted" grocery aisles and empty restaurant dining rooms, but Mother's Day 2020 may go down as a historical event. The holiday often cited as the …
Restaurant Delivery Optimization Strategies for COVID-19
We've never seen such a blow to hospitality business like this. It's why we have to keep using words like "unprecedented" in everything we write; we can't overstate it though, COVID-19 anxieties are real, and they're widespread. Though everyone is feeling them on some level, we can't give in to …