QSR Restaurant Table Management Software
With QSR’s advanced kitchen display solutions, table service restaurants can ensure food is always served fresh while gaining a true picture of the operation through the availability of service timing and production data. Unlike any other system, QSR's in-store, online, and mobile restaurant table management software leverages a link between the heart of the restaurant – the kitchen – and front-of-house activities to provide accurate table statuses, wait times, and seating, while capturing the total guest experience.
With QSR's restaurant table management and reservations solutions, table turns are maximized and guest loyalty grows through convenience and efficient, personalized service – whether the guest chooses to walk in, call ahead for that day or a future date, or enter the wait list or make a reservation online or through a mobile phone.
ConnectSmart eWait: free wait list app for iPad maximizes organization so restaurants can easily manage the wait list as well as keep track of seated guests, with the option to eliminate pagers via inexpensive, pay-as-you-go text messaging. Restaurants can also collect guest information, view a graphical summary dashboard, and use multiple devices simultaneously during peak periods.
ConnectSmart Hostess: seating and wait list management software ensures operations are coordinated to get more guests seated, and every member of the team has access to the information needed to delight each guest. Taking into account a unique connection to the kitchen and the dining room, Hostess ensures front-of-house staff and management know the real-time status of every table through an intuitive, graphical interface. And with information about guests – including preferences and past visits – available in real-time as well as for historical reporting, personalized service improves leading to repeat visits and increased check averages.
ConnectSmart GuestView: enables the wait list to be displayed in an eye-pleasing graphical format along with multi-media messaging and advertisements. By adding GuestView to Hostess, restaurants can further relieve stress on front-of-house team members and empower guests while reinforcing the brand.
ConnectSmart Messaging: gives restaurants the ability to send a text message to a guest’s cell phone. Add Messaging to Hostess to cut down on costly pagers, give guests more flexibility, and gain more guest data.
ConnectSmart WebAhead: enables restaurants to provide up-to-the-minute, accurate wait times to guests via the web through a real-time connection with Hostess. Available via an economical, fixed monthly subscription fee, WebAhead cuts down on phone calls during busy times and adds convenience because guests can easily enter the wait list via the restaurant's own website. Cater to guest convenience even more with WebAhead Mobile, for entering the wait list via a mobile phone.