Filling the mission critical voids left by point-of-sale and backoffice systems, QSR’s comprehensive, combined ConnectSmart solution – which includes online reservations, online call aheads, in-store reservations, seating and wait list management, and kitchen automation – ensure operators can successfully manage and capture the entire guest experience.

Connecting to the heartbeat of the restaurant - the kitchen

Truly unique, QSR’s innovative and robust software solutions also take advantage of a critical link to the heartbeat of the restaurant – the kitchen. 

ConnectSmart Hostess: sophisticated seating and wait list management to successfully increase seat utilization and table turns while meeting time commitments and satisfying guest preferences.

ConnectSmart WebAhead : accept online call aheads from guests who wish to join the wait list through the web rather than via the telephone.

ConnectSmart Reservations: eliminates overbooking while capturing guest data and ensuring that more reservations can be processed more accurately with less training and less personnel.

ConnectSmart WebReserve : fill seats to further maximize revenue and improve guest loyalty by empowering guests at their convenience to make their own reservations via the web.

ConnectSmart GuestView: guest facing graphical displays to communicate key information along with multi-media messaging to guests within the restaurant.

Kitchen Software Options

And QSR offers an advanced kitchen technology choice for every hospitality environment and budget.  With QSR’s kitchen software options, operators can define any number of stations within the kitchen to meet specific business needs throughout the day.  Additionally, all actions are time-stamped and captured. 

ConnectSmart Kitchen (CSK): the CSK provides the great features of the ePic KDS with the added benefits of graphical capabilities and other advanced functionality, including web-based access as well as the AccuPrep View for table service restaurants.
 
ePic Kitchen Display Software (KDS):  many table service restaurants as well as the most complex quick service operations along with fast casual, deli, concession, pizza, and other unique environments have all experienced significant benefits from the ePic KDS.

ePic Kitchen Display Xpress software (KDX): offering the most commonly used kitchen functionality in quick service, table service, and fast casual environments through a simplified configurator.

ePic Direct kitchen video system: created with a subset of QSR’s ePic KDS functionality that is completely embedded on an ePic video controller, ePic Direct provides an attractively priced, simple to implement, plug-and-play kitchen video system.