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Part of QSR’s ConnectSmart solution, the fully integrated ConnectSmart WebReserve™ and ConnectSmart WebAhead™ online solutions enable guests to make a reservation or enter the wait list at their convenience through the web. Easy to budget for and easy to implement, QSR’s robust online solutions help hospitality businesses grow profit through operational excellence and guest delight.
Restaurants that rely on QSR’s ConnectSmart Hostess seating and wait list management software are pleasing their guests with efficient seating as well as accurate wait times that can take into account a powerful and unique connection to the kitchen. Restaurants that are using QSR’s ConnectSmart Reservations software are driving table utilization while providing their guests with a guaranteed table without a wait. And restaurants that choose QSR’s entire, completely integrated table management solution – which includes the WebReserve online reservations and WebAhead online call aheads solutions – can see even higher guest loyalty. Online reservations and online call aheads add even more convenience, ensuring guests can easily visit their favorite restaurant when they want.
Cater to Convenience with Real-Time Reservations and
Wait Times
Because QSR’s WebReserve and WebAhead online solutions are fully integrated with QSR’s ConnectSmart Reservations and ConnectSmart Hostess in-store software – and are communicating directly with the in-store systems in real-time – all reservations times and wait times that are presented to guests across the web are accurate and up to date. The WebReserve and WebAhead solutions then automatically and immediately put the reservation or call ahead made by the guest via the web into the in-store system. Additionally, all guest data is captured and managed across all contact points within one integrated guest book.
QSR’s superior architecture also ensures that all site profiles and guest activities, such as sending e-mail confirmations, are easily managed at the enterprise level and not at the store level.
Protecting Your Brand and Your Guests with Your Website
QSR offers two customizable options when launching each operator’s WebReserve and WebAhead solution. This includes a QSR-branded website as well as an operator-branded website. Whether the operator chooses the QSR-branded option or uses its own branding, each of the operator’s sites and guests are managed via an interface with the operator’s own website.
All guest activities originate and complete on the operator’s own website. At all times during and after the process, there is no danger of the guest being presented with information about any competitor’s offerings or available reservation times.
QSR also makes available an interface at no charge which enables each operator to gain easy access to their own guest data.
Increase Online Reservations and Call Aheads Without
Escalating Costs
Making it easy to budget, QSR’s robust WebReserve and WebAhead online solutions are available via an economical, fixed monthly subscription fee. Not only eliminating the burdensome requirement of tracking each individual online reservation or online call ahead for payment purposes, this method also ensures that the success of the operator’s marketing efforts to drive guest traffic do not also result in escalating costs. For each restaurant site that the operator wishes to participate, the operator pays a fixed monthly subscription fee. The operator can choose the length of the subscription contract, with only a six-month initial commitment required.
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