ConnectSmart Reservations:
Restaurant Reservation Software
QSR’s in-store restaurant reservation software, ConnectSmart Reservations ensures restaurants capture key guest data while eliminating overbooking. This revolutionary restaurant reservation software ensures that more reservations can be processed more accurately, with less training and personnel. Key to enhancing speed and sales, restaurants can take advantage of the guest data captured during the reservations process.
With the flexible Reservations in-store restaurant reservation software, restaurants can build their table inventory for the specific operation in order to maximize table utilization. Users within the restaurant can also alter the inventory within the reservations book as needed for a specific day. Users can also block slots in real-time, as well as take multiple slots when booking a large party. Drop downs, color coding for required fields, and icons for quick notes and guest preferences add to the highly intuitive interface.
Fully integrated with QSR's ConnectSmart Hostess to streamline guest management, Reservations automatically moves reservations into Hostess within a user defined number of hours prior to the party’s scheduled arrival time. Therefore, just like wait list and call ahead guests, all reservations and online reservations guests for that day can be viewed within a customizable graphical tab at the hostess stand. And users can easily move between the reservations functionality and the seating and wait list functionality with the touch of a button or click of a mouse.
Even more powerful, with a shared and robust database, the comprehensive ConnectSmart solution quickly captures and provides guest history, including contact and preferences information. This not only adds efficiency, but also empowers the entire restaurant team with critical guest data at all times in order to provide the most personalized guest service. Flexible search methods are available to access reservations information as well as guest data during the booking and seating processes.
Advanced capabilities and key benefits include:
- Leverage powerful technology to offer reservations in order to drive guest loyalty and capture guest information
- Eliminate paper reservation books to process more reservations more accurately with less personnel
- Easily customizable inventory and booking rules to maximize table utilization
- Fully integrated with ConnectSmart Hostess to automatically move reservations into the host terminal on the day of the reservation at a user-defined time frame
- Capture, view, and search key guest data from the reservations book and within the host terminal
- Real-time and historical reporting for viewing and printing
- Add online reservations with ConnectSmart WebReserve to fill more tables and drive even greater guest satisfaction
