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QSR’s reliable ePic video controller was first introduced
in 1998, when it set the industry standard for open ethernet
kitchen management controllers. Today, thousands of hospitality
companies of all sizes and concepts around the world rely on
the ePic controller to enhance kitchen operations.
Continuing our leadership in kitchen video technology, in 2006
QSR introduced the newest models of the ePic controller, which
provide a new purpose-built sleek and compact enclosure with a
faster processor.
Built for Harsh Hospitality Environments
Built specifically for harsh hospitality environments, the
ePic controllers provide an industrialized construction with no
moving parts or fans to bring in grease-filled air, the ability
to operate at high temperature levels, and extensive interfaces.
In addition to the ethernet and locking power connections and
the standard PS/2 connection for the keypad interface, the ePic
controllers also support touch screen monitors and serial printers.
The ePic’s event-driven architecture includes_test complete
redundancy with no single point of failure. One compact ePic controller
is used at each kitchen station along with a bumping mechanism,
typically QSR’s KP-4000 keypad, and a monitor. Each ePic controller
is connected to the same ethernet network as the point-of-sale terminals
and backoffice machine. In the event of an outage, the system provides
automated fail-over protection with no human intervention required.
Additionally, devices can be swapped out in real-time should a change
need to be made during the course of the day.
The proven record of QSR's ePic controller speaks to its reliability and ease of maintenance.
Ease of Use
The ePic controllers are managed by a powerful windows-based graphical tool set. This tool set enables quick configuration and advanced diagnostics for the kitchen hardware on the network, as well as the ability to perform real-time changes without losing any orders.
Options to Meet Specific Needs
Providing even more options, QSR now offers our standard ePic controller
as well as a version of the ePic controller that runs the
Microsoft® Windows® CE operating system. When using the ePic controller
running Windows CE, operators can power QSR’s graphical kitchen management
software, take advantage of double byte characters for international use,
and run browser based and targeted applications in the kitchen.
Additionally, hospitality companies can rely on the ePic controller
to optimally run QSR’s advanced kitchen software solutions as well as
third party kitchen applications.
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