No matter the size or type of hospitality business, profitability means connecting the most productive personnel with excellent store operations in order to efficiently provide quality deliverables – creating loyal guests. QSR Automations understands these drivers – and also understands that for hospitality technology to be truly valuable, it must enable management and staff to concentrate on guests while providing critical information where and when it is needed.

As a leading provider of innovative automation technology that fills the mission critical voids left by point-of-sale and backoffice systems, QSR’s advanced software and hardware products help hospitality businesses worldwide maximize guest delight while achieving their operational and strategic objectives.

QSR’s ConnectSmart® Hospitality Automation Solution offers innovative technology to automate the toughest areas in the hospitality business, those not managed by point-of-sale or backoffice systems. The open, standards-based software and hardware solution provides rich feature sets and high reliability with the added benefits of graphical and multi-media capabilities. A comprehensive, guest-centric system that provides centralized data and powerful end to end service timing, the ConnectSmart solution intelligently connects hospitality businesses to measurable, high quality service for maximum guest delight.

The completely integrated, fully customizable ConnectSmart applications include the revolutionary ConnectSmart Hostessfor complete seating and wait list management along with the robust ConnectSmart Reservations and ConnectSmart WebReserve software. QSR also offers ConnectSmart GuestView to share key information with guests via highly graphical displays. For innovative kitchen automation, operators can choose the sophisticated ConnectSmart Kitchen (CSK) graphical software with the powerful and multi-media capable eXpert® hospitality controller and the durableKP-4000™ keypad.

QSR set the industry standard with our ePic® Kitchen Management Solution, a complete system for advanced kitchen automation that enables hospitality companies of all sizes and concepts to ensure food quality, reduce costs, and elevate on-site operations. The ePic solution is designed to excel in the demanding pace of harsh kitchen environments, providing the unique flexibility operators need to maximize efficiencies, revenues, and guest satisfaction.

The proven ePic solution offers the open and reliable ePic video controllers – with multiple operating system options – as well as the robust ePic Kitchen Display Software (KDS) with integrated kitchen alerts. Small to medium, independent, and multi-unit quick service operators can also choose to rely on a streamlined feature set with the ePic Kitchen Display Xpress (KDX) software. QSR also offers the plug-and-play ePic Direct kitchen video system.