(As of: October 28, 2015)
The Information We Collect
We explain the two ways that we collect and process information about individual users and restaurant users.
Information You Provide to Us
Individual User - Account Information: You may choose to create an account and provide us with information to use certain services or to take advantage of special offers. If you create an account on DineTime, we may store and use information such as your full name, email address, phone number, zip code, gender and birth date. You can always edit the information associated with your account via the DineTime App, or if you believe that an unauthorized account has been created using your name, or likeness, you can request its removal by emailing email@example.com.
Restaurant User - Account Information: To create a restaurant account, you must provide us with the following information: The restaurant name, location, address, phone number, contact person information, including phone number and email address, and if the restaurant is acquiring a level of service that requires payment, then payment information, such as credit card or bank account information. We may use a third-party intermediary to manage credit card processing. Such intermediary is contractually permitted to use your payment information solely to effect payment and for billing for the Services and any other purchases you may make through DineTime Host or our websites. You can always edit the information associated with your account using your log-in on dinetimehost.com or if you believe that an unauthorized account has been created, you can request its removal by emailing firstname.lastname@example.org.
Public Content: We may add a social media component to the Services through which you may choose to post content (such as ratings, reviews, tips, photos or comments, likes, bookmarks, friends, lists) that may be shared with others through our Services. The information that you post to the Services is intended to be available for other users of DineTime to read, including your posted content, reviews about restaurants, and your account profile. Therefore, you agree that we may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services.
Contacts: You have the option to invite those of your friends that you think would like to join and use DineTime and the Services, by providing their contact information. If you invite a friend to join and connect with you on the Services, we will only use your friend's contact information to process your requests.
Communications: If you participate in a survey, poll, promotion, contest, or sweepstakes; submit a customer service or other inquiry to us; request to receive certain communications from us; we may collect contact information such as your name, address, email address, or telephone number as a result of your participation.
Information We Collect When You Use the Services
When an individual user uses the Services, we automatically collect and store certain information about your computer or device and your activities, including:
When a restaurant user uses the Services, we automatically collect and store all of the information noted above. Also, we will have all the information that you submit or provide with respect to your restaurant and customers through your account with us or through your other communications with DineTime Host or DineTime, such as notifications to a party, seatings of a party, messaging activity, restaurant layout, etc. (“Transactional Data”).
Mobile Device Location Information. When an individual user uses one of our location-enabled services (for example, when you access Services from a mobile device), we may need to collect and process information about the user’s actual GPS location (including the latitude, longitude or altitude of the user’s mobile device) and the time the location information was recorded. Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. By using this particular feature, you consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the relevant feature. If you do not want your location information collected when you use the Services from a mobile device, you should contact your device manufacturer or platform provider to determine how to disable the collection of this information.
Communication and Location Information. In connection with your use of the DineTime app, you, as an individual user, hereby expressly consent to receive communications from us and/or a restaurant or other third party via phone call, SMS text message, email or other method as determined by us or the restaurants. Such communications may relate to reservation confirmations, reminders, requests for feedback, no-show and cancellation confirmations or any other correspondence relating to your reservation, dining experience or use of the DineTime app. As discussed above, the App may use GPS locator technology to identify your current location, and may provide information, discounts or coupons from restaurants in your location. You are responsible for maintaining the necessary devices to access these communications and are responsible for all charges associated with any mobile devices and the data they use in connection with the DineTime app, including any communications related to the DineTime app. You can withdraw your consent at any time by disabling the GPS feature. If you do not want your location information collected when you use the Services from a mobile device, you should contact your device manufacturer or platform provider to determine how to disable the collection of this information. Disabling the GPS feature on your mobile device will limit the DineTime App Services that you can use.
Cookies, Mobile Device IDs and Online Advertising:
If you are using a DineTime mobile application, we use your unique mobile device ID number to recognize you when you use the application, to store your preferences and settings and to track your use of our Services. Advertising companies may also use and store your mobile device ID to track your use of the Services, track the number of ads displayed, measure ad performance and show ads that they consider relevant to you in various mobile services that you use. If you are using an iOS device and you do not want to receive tailored in-application ads that relate to your interests, you may opt-out by accessing the following link on your device: http://oo.apple.com. If you are using an Android device and you do not wish to receive tailored in-application ads, you can visit Google's Ads Preferences page from a browser on your device and make your choices there. We do not control how the applicable platform operator allows you to control receiving tailored in-application ads; thus, you should contact the platform provider if the above options are no longer available
How We May Use the Information We Collect
We may use the information we collect from and about you for a variety of purposes, including to:
How We May Share the Information We Collect
We will not share the personal information we collect about you with any third party for its own marketing purposes without your consent. We will share your information in the following ways:
Reviewing, changing or deleting information
If you would like to review, change or delete personal information we have collected from you, please contact the DineTime Privacy Officer:
Attn: Privacy Officer
2301 Stanley Gault Parkway
Louisville, KY 40223
If you would like to permanently delete your DineTime account, please contact us by emailing email@example.com.
We have implemented commercially reasonable security measures that are designed to prevent unauthorized or unlawful access to and misuse of the information we collect, including technological and physical security measures as well as procedural safeguards. However, because no security system can be 100% effective, and we cannot completely guarantee the security of any information we may have collected from or about you.
How Long We Keep Data About You
We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.
Users Under 18
The Services are not intended for users under the age of 18. We do not knowingly collect any personal information from individuals under 18 or market to or solicit information from anyone under the age of 18. If we become aware that a person submitting personal information is under 18, we will attempt to delete the account and any related information as soon as possible. You hereby represent that you are at least 18.
Consent for Users Inside of the United States
Consent for Users Outside of the United States
If you have any question about our privacy practices, you can contact us by clicking by emailing firstname.lastname@example.org or writing to our Privacy Officer at:
Attn: Privacy Officer
2301 Stanley Gault Parkway
Louisville, KY 40223